Privacy Policy

Last Updated: October 23, 2024

At Refinex Media Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.refinexmedia.com, and any other services provided by us (collectively, the "Services").

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Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal Information refers to data that can identify you as an individual, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information

1.2 Non-Personal Information

Non-Personal Information includes data that cannot be used to identify you directly, such as:

  • Browser and device information
  • IP addresses
  • Demographic information
  • Usage data (e.g., pages visited, time spent on the website)

2. How We Collect Information

We collect information in various ways, including:

  • Directly from you: When you provide information through contact forms, subscriptions, or account registrations.
  • Automatically: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website.
  • Third-party sources: We may receive information from partners, advertising networks, or analytics providers.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To personalize your user experience
  • To process payments and manage your orders
  • To send promotional communications (with your consent)
  • To comply with legal obligations
  • To prevent fraud, abuse, and protect the security of our services

4. How We Share Your Information

We may share your information with:

  • Service providers: Third-party companies that provide services on our behalf.
  • Advertising and marketing partners: To display relevant advertisements, subject to your consent where required by law.
  • Legal obligations: If required to comply with legal processes, protect rights, or respond to law enforcement requests.

We may share aggregated and anonymized data for analytics and research purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about your browsing activities. These technologies help us improve website functionality, understand user behavior, and provide targeted advertising. You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

6.1 Depending on your location you may have the following rights:

  • Right to Know: Request access to specific pieces of personal information we hold about you.
  • Right to Delete: Request the deletion of your personal information, subject to legal exceptions.
  • Right to Opt-Out: Opt out of the sale of your personal information.

To exercise these rights please contact us.

6.2 In Canada

Under PIPEDA, you have the right to access, correct, and withdraw consent to the use of your personal information at any time. To exercise these rights, please contact us.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Refinex Media Inc.
130 King Street, Suite 1900, Toronto, Ontario, Canada

M5X 1E3
online@refinexmedia.com
1-888-413-6260

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